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Organiser: The BMJ

Published 20 August 2026

Author(s): Jon Tilburt & Victor M. Montori

Leaders can identify when their AI rollout risks organisational integrity, public trust, and care, argue Jon Tilburt and Victor M Montori

News reports in recent weeks highlight several potential missteps in the implementation of artificial intelligence in healthcare.

A patient sued Open AI claiming that ChatGPT gave him harmful medical advice, a whistleblower claimed a major academic medical centre cut corners in evaluating patient facing AI tools, and a large insurer was accused of using reckless algorithms to prematurely discharge patients from postacute care.

Reports like these are likely to continue as healthcare organisations race to implement new AI tools.

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