Traditional patient portals have served as healthcare's primary digital touchpoint for over a decade, but evolving consumer expectations and technological capabilities are driving a significant shift toward more comprehensive and personalized engagement solutions. As patients increasingly expect healthcare experiences that mirror the convenience, personalization, and interactivity they encounter in other aspects of digital life, organizations must rethink their patient-facing technology strategies.
This discussion will explore the emerging ecosystem of patient engagement technologies that extend beyond basic portal functionality, examining how these solutions can create more continuous, personalized relationships between patients and healthcare organizations. We'll investigate how advances in conversational AI, remote monitoring, behavioral science, and omnichannel communication are reshaping what's possible in digital patient engagement while addressing critical implementation challenges including interoperability, workflow integration, and return on investment.
Join us to discuss:
How are leading healthcare organizations evolving beyond traditional patient portals to create more meaningful digital patient relationships?
What emerging technologies show the most promise for driving patient activation, treatment adherence, and sustained engagement?
08:45, Wednesday, 7 Oct 2026
