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Organiser: MSLA

About the Event

Target audience:

New/inexperienced MSLs who want to review techniques and best practices to be highly efficient and effective in the field.

Learning objectives:

  • Identify relevant principles and practices as they apply to working in the field
  • Manage your time and your priorities
  • Review best practice pre, during & post customer interaction
  • Recognise how to create the best possible customer experience

Pre-requisites:

Attendees must be active MSLA members

NB If you cannot attend this time, please let us know and we will invite you to the next session.

Available Dates

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