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Organiser: MSLA

About the Event

Target audience:

New/inexperienced MSLs who want to review techniques and best practices to be highly efficient and effective in the field.

Learning objectives:

  • Identify relevant principles and practices as they apply to working in the field
  • Manage your time and your priorities
  • Review best practice pre, during & post customer interaction
  • Recognise how to create the best possible customer experience


Attendees must be active MSLA members

NB If you cannot attend this time, please let us know and we will invite you to the next session.

Available Dates

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