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Organiser: The MSL

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Technological advancements are rapidly transforming the pharmaceutical industry, and the role requirement of the Medical Science Liaison (MSL) is also being transformed at the same promptness. As the pharmaceutical landscape shifts, technologies such as artificial intelligence (AI), digital health tools, and data analytics are having a profound impact on how MSLs engage with key opinion leaders (KOLs) and healthcare professionals (HCPs) (Ng & Zhang, 2023). This article explores these emerging technologies and offers actionable strategies for MSLs to enhance their effectiveness and career prospects by embracing these innovations.

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